Frequently Asked Questions

You can request a commercial quote or schedule a live product demonstration using any of the following methods:

• Click Request a Quote or Book Demo on any product page.
• Fill out our online inquiry form on our Request Quote Page.
• Contact our team directly on WhatsApp: +91 9731053710.

We offer both in-clinic hands-on demonstrations and virtual product walkthroughs across India.

• Galilean Loupes (2.5x – 3.5x): Lightweight optical system offering a broad field of view and high depth of field, ideal for general dentistry and hygiene procedures.
• Prismatic / Keplerian Loupes (3.5x – 6.0x): Edge-to-edge optical clarity with higher magnification required for endodontics, micro-surgery, and restorative precision.
• Ergo Ergonomic Loupes: Deflecting optical prism system that allows clinicians to sit upright with a 0° neck tilt, completely eliminating occupational neck strain and back pain.

The Bright Plus Laser (10.2 W Dual Wavelength - 810nm + 980nm) is designed for high-efficiency clinical applications:

• Soft Tissue Surgery: Gingivectomy, frenectomy, operculectomy, fibroma excision, troughing.
• Periodontics: Laser sulcular debridement and bacterial decontamination.
• Endodontics: Root canal sterilization and disinfection.
• Cosmetic: Laser-assisted teeth bleaching and melanin depigmentation.
• Therapeutics: Low-Level Laser Therapy (LLLT) / Photobiomodulation for TMJ pain and aphthous ulcers.

Orodeka Endodontic Niti Files (Plex V, Gold, and Reciprocating series) feature advanced proprietary heat-treatment memory technology. This delivers outstanding cyclic fatigue resistance, super-flexibility in curved canals, and shape memory that preserves root canal anatomy while significantly reducing file breakage risk.

All products distributed by TeneX Healthcare carry standard manufacturer warranties ranging from 1 to 3 years. We maintain an in-house technical service center with factory-trained biomedical engineers, genuine replacement parts, and prompt nationwide customer service.

Yes, TeneX Healthcare provides nationwide delivery across India. All shipments are securely packaged, transit-insured, and tracked with express dispatch options for urgent clinical requirements.

Yes, optical loupes from iMAG and Univet Italy can be tailored to your optical prescription (single vision, bifocal, or progressive) integrated directly into the carrying frame or optical barrels.